Breakdown cover policy FAQs

No, unfortunately you can't start your breakdown cover today. The earliest we'd be able to start your cover is tomorrow, so you'd be covered from midnight tonight.

Yes! In fact, you can benefit from cheaper breakdown cover if you add it to your car insurance policy*. We offer a range of options so you’ll only pay for what you need. Sound good? Just give us a call on 0330 678 5111 and we’ll get it sorted.

Lines open

Monday to Friday, 8am - 8pm

Saturday and Bank Holidays, 9am - 5pm

Sunday, 10am - 4pm

Calls will be recorded. For Text Phone: dial 18001 first.

Breakdown cover is a type of insurance policy that can help you if your vehicle breaks down. For example, if you get a puncture your breakdown provider can assist you so your vehicle doesn't get stranded on the roadside.

With Britannia Rescue we provide 5 levels of cover to suit everyones needs, from roadside assist to UK and European assist, we've got you covered should the worst happen!

If you do experience the dreaded breakdown we're just a phone call away! Our customers just need to have the following information ready to provide:

Your policy number and the phone number you're calling from

Exact details of where you are

If you have personal cover and are not in your nominated vehicle you'll need the make, model and registration number of the vehicle you are driving or travelling in

Britannia Rescue also have a partnership with what3words so not knowing where you have broken down is a thing of the past!

Certain size and weight limits apply but, generally, we cover any motorised vehicle requiring motor insurance to be driven on public roads e.g. cars, motorbikes, motorcaravans, motorhomes and vans.

We don't cover vehicles used for hire and reward.

Yes, we'll recover you to a local repairer. You'll have to cover any costs for the repair/replacement.

Our breakdown cover starts from just £33 a year, with five different levels of cover to choose from so you only pay for what you need.

See our table of breakdown cover options, and choose which level of cover suits you best.

Don't forget that if you already have our car insurance you can get breakdown cover added to it for less. Check our car insurance pages for details.

You can get a breakdown quote online or call our friendly team on +44 (0)1484 435 806 who’ll be happy to help.

Your cover can't start immediately, and we can't cover your car if it's broken down before your policy starts.

If you’re already overseas with the car you want to cover then, unfortunately, we won’t be able to cover you for that trip.

Lines open:

Mon to Fri 8am - 8pm
Sat and Bank Holidays 9am - 5pm
Sun 10am - 4pm

Calls will be recorded. For Text Phone first dial 18001.

If you have UK & European Assist breakdown cover, your nominated vehicle is covered in the following countries in addition to the UK and Republic of Ireland:

Albania, Andorra, Austria, Belarus, Belgium, Bosnia Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Republic of North Macedonia, Malta, Moldova, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia (West of the Urals), San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey in Europe, Ukraine.

Personal cover for breakdown is an optional extra, so you can choose to add this when you set up your breakdown policy. This extra level of cover is great for people who travel in lots of different cars - like carpooling for work, for example.

By choosing personal cover, both you and your spouse/partner are protected as passengers or drivers in any privately owned vehicle in the UK. In the unfortunate event of a breakdown, our Britannia Rescue team will be there to make things right and get you where you need to go. 

Remember, you can't use personal cover while you are outside the UK.

Although our breakdown products are named slightly differently on price comparison websites, your cover remains the same.

So, whether you bought your Britannia Rescue breakdown cover directly through us or through a price comparison website, we’ve got you covered:

Roadside Assist is the same cover as Local Recovery

Roadside & Home Assist is the same cover as Local Recovery & Home Start

UK Recovery is the same cover as Nationwide Recovery*

UK Recovery & Home Assist is the same cover as Nationwide Recovery & Home Start

UK & European Assist is the same cover as Nationwide with Home & European Assistance

*Nationwide Recovery includes Onward Travel – hire car, alternative travel or overnight accommodation.