Contact us about your breakdown cover

Give us a call and we’ll get someone out to you as soon as possible.

Lines open 24 hours, 7 days a week (calls will be recorded). From Europe call:  +44 (0)1484 435 806

If you’re at home and you’ve got a flat tyre, flat battery or locked/seized brakes you can make a claim online. 

We’ll call you back to arrange for someone to come out and fix it.

If you need to change something which isn’t in the list below, just give us a call on 0330 678 7117 and we’ll get it sorted for you:

That’s great news you want to renew with us! Just give us a call and we’ll be happy to help. For Text Phone first dial 18001. All calls will be recorded.

Lines are open: Mon to Fri 8am - 8pm, Sat and bank holidays 9am - 5pm, Sun 10am  - 4pm

Call us on  0330  678 7154

 

If you'd like to cancel your policy you can do so:
 
  • Within 14 days of receiving your documents – we’ll refund any money you’ve paid, less a charge for the cover you’ve had. If you cancel before your policy starts, no charges will be made.
  • After 14 days - we’ll refund any money you’ve paid, less a charge for the cover you’ve had and a cancellation charge of £10.

Please note, no refund will be given if you’ve already made a claim.

Call us on  0330  678 7154.

Leave your contact details and we'll call you back.

We'll work with you to set things right. Just send us an email and we'll take it from there.

You can email us at [email protected]

  • When emailing, please don’t send confidential information, like bank or credit card details.
  • Please include your name, any useful policy information, your postcode and a way we can contact you. We keep your data safe, here's how we use your personal information.

See how much you could save on your breakdown cover.

Call us on  0330 678 7117

Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am - 4pm

For Text Phone first dial 18001
Calls will be recorded

More about Britannia Rescue

Got a pressing question? We might have already answered it in our frequently asked questions.